Adding recovery email address & phone number to your University Email account

1. Log in to your University email account in a web browser (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari etc.)

2. Click on “Settings Icon” (Top Right Corner near to University logo), as shown below.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/7/7c/part1.1_.png

3. Click on “See all settings”.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/6/6b/part1.2.png

4. Click on “Accounts” tab.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/b/be/part1.3.png

5. Click on “Google Account Settings”.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/6/63/E41.jpg

6. In the left-hand side pane, click on “Security”.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/d/d2/NPart1.51.jpg

7.Click on “Add a mobile phone number

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/3/3f/Npart1.6.jpg

8. Click on “ADD RECOVERY PHONE”.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/d/d6/Npart1.7.jpg

9. Select “Country Code” & Enter your Phone number” & Click “Next”.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/9/99/NPart1.8.jpg

10. Click on “Get Code”.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/6/61/Npart1.9.jpg

11. Enter the Code received on your mobile number & click on “VERIFY.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/a/a8/part_1.10.jpg

12. Click on, “Add an email address” (personal email id).

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/7/77/part_1.11.png

13. Enter the recovery personal email id and click on “Next”.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/0/04/part_1.12.jpg

14. Enter the code received on personal email id and click on “Verify”.

https://wiki.snu.edu.in/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/d/d4/part_1.13.jpg

Note: In case you want to reset your password, it is mandatory to complete the above-mentioned steps. To reset your password, please follow the instructions in Part 2 of this document.

(In case, any issue is faced, please write to [email protected] )

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