Difference between revisions of "Wifi guide"

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Tag: 2017 source edit
 
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Tag: 2017 source edit
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<div style="font-family: system-ui, -apple-system, sans-serif; max-width: 1200px; margin: 0 auto; color: #333333;">
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<div style="font-family: system-ui, -apple-system, sans-serif; max-width: 1000px; margin: 0 auto; color: #333333; line-height: 1.6;">
  
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   <div style="background: linear-gradient(135deg, #002D62 0%, #004080 100%); color: #ffffff; padding: 40px 20px; text-align: center; border-radius: 8px; box-shadow: 0 4px 6px rgba(0,0,0,0.05); margin-bottom: 20px;">
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   <div style="border-bottom: 3px solid #002D62; padding-bottom: 10px; margin-bottom: 25px;">
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     <h1 style="color: #ffffff; margin: 0 0 10px 0; font-size: 2.2em; font-weight: 700; letter-spacing: -0.5px;">Shiv Nadar University IT Support Portal</h1>
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     <h1 style="color: #002D62; margin: 0; font-size: 2.2em; font-weight: 700;">University Wi-Fi Configuration & Access Guide</h1>
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     <p style="margin: 0; font-size: 1.1em; color: #e0e8f5; font-weight: 300;">Your central gateway for NetID, Campus Wi-Fi, LMS, and Enterprise Systems</p>
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     <p style="margin: 5px 0 0 0; color: #666; font-size: 1.1em;">Step-by-step wireless network setup for Students, Faculty, Guests, and Researchers.</p>
 
   </div>
 
   </div>
  
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   <div style="background-color: #fff9e6; border-left: 4px solid #ffcc00; color: #665200; padding: 15px 20px; border-radius: 4px; margin-bottom: 30px; font-size: 0.95em; display: flex; align-items: center; gap: 10px;">
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   <h2 style="color: #002D62; border-bottom: 1px solid #e2e8f0; padding-bottom: 8px;"><span style="background: #002D62; color: white; border-radius: 4px; padding: 2px 8px; margin-right: 8px; font-size: 0.8em;">1</span> Overview of Campus Wireless Networks</h2>
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     <span><strong>⚠️ System Alert:</strong> Blackboard LMS and PeopleSoft ERP will undergo routine maintenance this Saturday from 11:00 PM to Sunday 3:00 AM. Plan your assignments accordingly.</span>
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  <p>The university provides three primary wireless networks to ensure seamless connectivity. Use the table below to identify the correct network for your needs.</p>
 +
 
 +
  <table class="wikitable" style="width: 100%; border-collapse: collapse; margin: 20px 0; box-shadow: 0 2px 5px rgba(0,0,0,0.05);">
 +
    <thead>
 +
      <tr style="background-color: #002D62; color: white; text-align: left;">
 +
        <th style="padding: 12px; border: 1px solid #dee2e6;">SSID Name</th>
 +
        <th style="padding: 12px; border: 1px solid #dee2e6;">Target Audience</th>
 +
        <th style="padding: 12px; border: 1px solid #dee2e6;">Primary Authentication Method</th>
 +
      </tr>
 +
    </thead>
 +
    <tbody>
 +
      <tr>
 +
        <td style="padding: 12px; border: 1px solid #dee2e6; font-weight: bold; color: #004080;">Student</td>
 +
        <td style="padding: 12px; border: 1px solid #dee2e6;">Enrolled Students & Faculty</td>
 +
        <td style="padding: 12px; border: 1px solid #dee2e6;">NetID and Password (802.1X/EAP)</td>
 +
      </tr>
 +
      <tr style="background-color: #f8fafc;">
 +
        <td style="padding: 12px; border: 1px solid #dee2e6; font-weight: bold; color: #004080;">GUEST</td>
 +
        <td style="padding: 12px; border: 1px solid #dee2e6;">Visitors and University Guests</td>
 +
        <td style="padding: 12px; border: 1px solid #dee2e6;">Self-registration & Sponsor Approval</td>
 +
      </tr>
 +
      <tr>
 +
        <td style="padding: 12px; border: 1px solid #dee2e6; font-weight: bold; color: #004080;">eduroam</td>
 +
        <td style="padding: 12px; border: 1px solid #dee2e6;">Traveling Students and Researchers</td>
 +
        <td style="padding: 12px; border: 1px solid #dee2e6;">Institutional Credentials (Global Roaming)</td>
 +
      </tr>
 +
     </tbody>
 +
  </table>
 +
 
 +
  <div style="background-color: #f0fdf4; border-left: 4px solid #16a34a; color: #14532d; padding: 15px; border-radius: 4px; margin: 25px 0;">
 +
    <strong>💡 Mandatory Step for All Networks:</strong> Connecting to the Wi-Fi SSID is only the first step. Across all platforms, you <strong>must open a web browser</strong> (Safari, Chrome, Edge) and enter your credentials to clear the university gateway/captive portal to gain full internet access.
 
   </div>
 
   </div>
  
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   <div style="display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 25px; margin-bottom: 40px;">
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   <h2 style="color: #002D62; border-bottom: 1px solid #e2e8f0; padding-bottom: 8px; margin-top: 40px;"><span style="background: #002D62; color: white; border-radius: 4px; padding: 2px 8px; margin-right: 8px; font-size: 0.8em;">2</span> Student Wi-Fi Configuration ("Student" SSID)</h2>
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 +
  <div style="margin-top: 20px;">
 
      
 
      
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     <div style="background: #ffffff; border: 1px solid #e2e8f0; border-radius: 8px; padding: 24px; box-shadow: 0 4px 12px rgba(0,0,0,0.03); transition: transform 0.2s;">
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     <div style="background: #f8fafc; border: 1px solid #e2e8f0; border-radius: 6px; padding: 20px; margin-bottom: 15px;">
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       <h3 style="margin-top: 0; color: #002D62; font-size: 1.3em; border-bottom: 2px solid #e2e8f0; padding-bottom: 10px; display: flex; align-items: center; gap: 8px;">🎓 Student Hub</h3>
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      <h3 style="margin-top: 0; color: #004080; font-size: 1.15em; display: flex; align-items: center; gap: 8px;">🤖 Android Devices</h3>
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       <ul style="list-style-type: none; padding-left: 0; margin: 15px 0 0 0; line-height: 2;">
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      <p style="margin-bottom: 10px;">Navigate to Wi-Fi settings, select the <strong>Student</strong> SSID, and enter the following parameters:</p>
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         <li>🔗 [[NetID Activation & Password Reset]]</li>
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         <li>🔗 [[Connecting to SNU-Secure Wi-Fi]]</li>
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      <div style="background: #fff9e6; border-left: 4px solid #ffcc00; color: #665200; padding: 10px; border-radius: 4px; margin-bottom: 15px; font-size: 0.9em;">
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         <li>🔗 [[Hostel IoT & Gaming Device Setup]]</li>
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        <strong>⚠️ Critical:</strong> You must turn off <strong>Private DNS</strong> in your connection/network settings to avoid domain resolution errors. Set MAC address type to <strong>Phone MAC</strong>.
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         <li>🔗 [[Blackboard LMS Guide for Students]]</li>
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      </div>
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         <li>🔗 [[PeopleSoft Student Portal Support]]</li>
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         <li>🔗 [[Campus Printing via PaperCut]]</li>
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      <table style="width: 100%; font-size: 0.95em; line-height: 1.8;">
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       </ul>
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        <tr><td width="200"><strong>EAP Method:</strong></td><td><code>PEAP</code></td></tr>
 +
        <tr><td><strong>Phase 2 Authentication:</strong></td><td><code>MSCHAPV2</code></td></tr>
 +
        <tr><td><strong>CA Certificate:</strong></td><td>Use system certificates</td></tr>
 +
        <tr><td><strong>Online Certificate Status:</strong></td><td>Don't validate</td></tr>
 +
        <tr><td><strong>Domain:</strong></td><td><code>snu.in</code></td></tr>
 +
        <tr><td><strong>Identity:</strong></td><td>Your NetID username (e.g., <code>ab123</code>)</td></tr>
 +
        <tr><td><strong>Password:</strong></td><td>Your NetID password</td></tr>
 +
      </table>
 +
    </div>
 +
 
 +
    <div style="background: #f8fafc; border: 1px solid #e2e8f0; border-radius: 6px; padding: 20px; margin-bottom: 15px;">
 +
       <h3 style="margin-top: 0; color: #004080; font-size: 1.15em;">🍏 Apple iOS / iPadOS</h3>
 +
      <ol style="margin: 0; padding-left: 20px;">
 +
        <li>Open <strong>Settings</strong> and select <strong>Wi-Fi</strong>.</li>
 +
        <li>Select <strong>Student</strong> from the list of available networks.</li>
 +
        <li>Enter your NetID and Password and tap <strong>Join</strong>.</li>
 +
        <li>A certificate prompt will appear; you must tap <span style="color: #16a34a; font-weight: bold;">Trust</span> to proceed.</li>
 +
        <li>Launch the <strong>Safari</strong> browser and re-enter your credentials at the redirect page to clear the gateway.</li>
 +
      </ol>
 +
    </div>
 +
 
 +
    <div style="background: #f8fafc; border: 1px solid #e2e8f0; border-radius: 6px; padding: 20px; margin-bottom: 15px;">
 +
      <h3 style="margin-top: 0; color: #004080; font-size: 1.15em;">💻 Apple macOS</h3>
 +
       <ol style="margin: 0; padding-left: 20px;">
 +
        <li>Click the <strong>Wi-Fi / AirPort icon</strong> in the upper-right menu bar.</li>
 +
        <li>Select the <strong>Student</strong> Wi-Fi access point.</li>
 +
        <li>Enter your NetID credentials in the pop-up box and click <strong>Join</strong>.</li>
 +
        <li>Open your web browser to finish portal web authentication.</li>
 +
      </ol>
 +
    </div>
 +
 
 +
    <div style="background: #f8fafc; border: 1px solid #e2e8f0; border-radius: 6px; padding: 20px; margin-bottom: 15px;">
 +
      <h3 style="margin-top: 0; color: #004080; font-size: 1.15em;">🪟 Windows Manual 802.1X Setup</h3>
 +
      <p style="font-size: 0.9em; color: #555;">Follow these steps precisely to manually configure the advanced secure enterprise profile:</p>
 +
      <ol style="margin: 0; padding-left: 20px; line-height: 1.7;">
 +
         <li>Click the Wi-Fi network icon on the taskbar, right-click it, and select <strong>Open Network and Sharing Center</strong>.</li>
 +
        <li>Click <strong>Set up a new connection or network</strong> &rarr; Choose <strong>Manually connect to a wireless network</strong>, then click Next.</li>
 +
        <li>Network Name: <kbd>Student</kbd> | Security type: <kbd>WPA2-Enterprise</kbd>.</li>
 +
        <li>Click <strong>Change connection settings</strong> and navigate to the <strong>Security</strong> tab.</li>
 +
         <li>Click <strong>Settings</strong> (next to network authentication method) and <span style="color: #b91c1c;">uncheck</span> <em>"Verify the server's identity by validating the certificate."</em></li>
 +
         <li>Click <strong>Configure</strong> (under Authentication Method) and <span style="color: #b91c1c;">uncheck</span> <em>"Automatically use my Windows logon name."</em> Click OK.</li>
 +
         <li>Return to the Security tab, click <strong>Advanced settings</strong>, check <strong>Specify authentication mode</strong>, and set it to <strong>User Authentication</strong>.</li>
 +
         <li>Click <span style="font-weight: bold; color: #16a34a;">Save Credentials</span>, type your NetID & password, and click Save. <em>(Skipping this will result in constant disconnects)</em>.</li>
 +
         <li>Connect to the Student network from your normal bar network tray. Open a browser if the authentication pop-up does not automatically prompt.</li>
 +
       </ol>
 
     </div>
 
     </div>
  
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     <div style="background: #ffffff; border: 1px solid #e2e8f0; border-radius: 8px; padding: 24px; box-shadow: 0 4px 12px rgba(0,0,0,0.03); transition: transform 0.2s;">
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     <div style="background: #f8fafc; border: 1px solid #e2e8f0; border-radius: 6px; padding: 20px; margin-bottom: 15px;">
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       <h3 style="margin-top: 0; color: #002D62; font-size: 1.3em; border-bottom: 2px solid #e2e8f0; padding-bottom: 10px; display: flex; align-items: center; gap: 8px;">📝 Faculty & Staff Hub</h3>
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       <h3 style="margin-top: 0; color: #004080; font-size: 1.15em;">🐧 Ubuntu Linux</h3>
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       <ul style="list-style-type: none; padding-left: 0; margin: 15px 0 0 0; line-height: 2;">
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       <ol style="margin: 0; padding-left: 20px;">
−
         <li>🔗 [[Classroom AV & Hybrid Teaching Guide]]</li>
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         <li>Click the network manager icon on the top panel and select <strong>Student</strong>.</li>
−
         <li>🔗 [[PeopleSoft HR & Finance Portals]]</li>
+
         <li>Set Authentication field to <strong>Protected EAP (PEAP)</strong>.</li>
−
         <li>🔗 [[Microsoft Teams & M365 Setup]]</li>
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         <li>Leave inner authentication as <code>MSCHAPv2</code>, enter your NetID credentials, and click Connect.</li>
−
         <li>🔗 [[VPN Remote Access (FortiClient)]]</li>
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         <li>When the certificate warning appears, select <strong>Don't warn me again</strong> and click <strong>Ignore</strong>.</li>
−
        <li>🔗 [[Software Licensing & MATLAB Keys]]</li>
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         <li>Open your browser to execute final portal routing.</li>
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         <li>🔗 [[Guest Wi-Fi Coupon Generation]]</li>
+
       </ol>
−
       </ul>
 
 
     </div>
 
     </div>
  
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    <div style="background: #f8fafc; border: 1px solid #cbd5e1; border-radius: 8px; padding: 24px; box-shadow: 0 4px 12px rgba(0,0,0,0.02);">
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  </div>
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      <h3 style="margin-top: 0; color: #b91c1c; font-size: 1.3em; border-bottom: 2px solid #cbd5e1; padding-bottom: 10px; display: flex; align-items: center; gap: 8px;">🚨 Need Immediate Help?</h3>
+
 
−
      <p style="margin: 15px 0 8px 0; font-size: 0.95em;"><strong>📍 Help Desk:</strong> Central Library, Ground Floor</p>
+
  <h2 style="color: #002D62; border-bottom: 1px solid #e2e8f0; padding-bottom: 8px; margin-top: 40px;"><span style="background: #002D62; color: white; border-radius: 4px; padding: 2px 8px; margin-right: 8px; font-size: 0.8em;">3</span> Guest Wi-Fi Access ("GUEST" SSID)</h2>
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       <p style="margin: 0 0 8px 0; font-size: 0.95em;"><strong>📞 Intercom:</strong> Ext. 411 / 412</p>
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  <div style="display: flex; gap: 20px; flex-wrap: wrap; margin-top: 15px;">
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       <p style="margin: 0 0 8px 0; font-size: 0.95em;"><strong>✉️ Email:</strong> [mailto:ithelpdesk@snu.edu.in [email protected]]</p>
+
    <div style="flex: 1; min-width: 280px; background: #ffffff; border: 1px solid #e2e8f0; padding: 15px; border-radius: 6px;">
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      <p style="margin: 0 0 15px 0; font-size: 0.95em;"><strong>🕒 Hours:</strong> Mon-Sat: 09:00 AM - 06:00 PM</p>
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       <h4 style="margin: 0 0 10px 0; color: #004080;">📱 Registration Workflow</h4>
−
      <a href="https://itsupport.snu.edu.in" target="_blank" style="display: block; text-align: center; background: #b91c1c; color: white; padding: 10px; border-radius: 6px; text-decoration: none; font-weight: bold; margin-top: 15px; box-shadow: 0 2px 4px rgba(185,28,28,0.2);">Raise an IT Ticket</a>
+
       <ol style="margin: 0; padding-left: 20px; font-size: 0.95em;">
 +
        <li>Connect to the <strong>GUEST</strong> wireless network.</li>
 +
        <li>Click "Sign into network" or open a browser to reach the Self-Registration page.</li>
 +
        <li>Fill out your legal personal details and submit.</li>
 +
      </ol>
 +
    </div>
 +
    <div style="flex: 1; min-width: 280px; background: #ffffff; border: 1px solid #e2e8f0; padding: 15px; border-radius: 6px;">
 +
      <h4 style="margin: 0 0 10px 0; color: #004080;">🔑 Credentials & Login</h4>
 +
      <ul style="margin: 0; padding-left: 20px; font-size: 0.95em; list-style-type: square;">
 +
        <li><strong>Username:</strong> Your registered mobile number.</li>
 +
        <li><strong>Password:</strong> Dispatched via automated SMS/Email.</li>
 +
      </ul>
 
     </div>
 
     </div>
 +
  </div>
 +
 
 +
  <div style="background-color: #fef2f2; border-left: 4px solid #ef4444; color: #991b1b; padding: 12px; border-radius: 4px; margin-top: 15px; font-size: 0.9em;">
 +
    <strong>🚫 Crucial Restriction:</strong> The login portal button remains disabled until your internal university sponsor confirms your request. Do not attempt access until the SMS text arrives.
 +
  </div>
  
 +
  <h2 style="color: #002D62; border-bottom: 1px solid #e2e8f0; padding-bottom: 8px; margin-top: 40px;"><span style="background: #002D62; color: white; border-radius: 4px; padding: 2px 8px; margin-right: 8px; font-size: 0.8em;">4</span> Information for Hosts & Sponsors</h2>
 +
  <p>University staff or faculty members must authorize guest access requests through the following automated workflow:</p>
 +
  <div style="background: #f8fafc; border: 1px solid #cbd5e1; border-radius: 6px; padding: 15px; font-size: 0.95em;">
 +
    <p style="margin: 0 0 8px 0;"><strong>1. Notification:</strong> Watch out for an automated alert system message from <code>[email protected]</code>.</p>
 +
    <p style="margin: 0 0 8px 0;"><strong>2. Subject Format:</strong> <code>Wireless access request from [Guest Email Address]</code></p>
 +
    <p style="margin: 0;"><strong>3. Action:</strong> Click the secure <strong>"Click here"</strong> hyperlinked text string inside the body to reach the verification console panel, then click <strong>Confirm</strong> or <strong>Reject</strong>.</p>
 
   </div>
 
   </div>
  
−
   <hr style="border: 0; border-top: 1px solid #e2e8f0; margin: 40px 0;">
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   <h2 style="color: #002D62; border-bottom: 1px solid #e2e8f0; padding-bottom: 8px; margin-top: 40px;"><span style="background: #002D62; color: white; border-radius: 4px; padding: 2px 8px; margin-right: 8px; font-size: 0.8em;">5</span> Eduroam (Global Educational Roaming)</h2>
 +
  <p><strong>Eduroam</strong> is a secure, international roaming service developed for the research and higher education community. It allows students, researchers, and staff from participating institutions to obtain internet connectivity across campus and when visiting other participating institutions worldwide using their home university credentials.</p>
 +
 
 +
  <div style="background: #fff3cd; border-left: 4px solid #d97706; color: #78350f; padding: 12px; border-radius: 4px; font-size: 0.9em; margin-top: 10px;">
 +
    <strong>🔒 Security Warning:</strong> While using eduroam locally or abroad, you are strictly bound by the data security policies and firewall configurations of the <em>host/visited</em> institution. Content filtering might differ considerably from your home network configurations.
 +
  </div>
  
−
   <h2 style="color: #002D62; font-size: 1.6em; margin-bottom: 20px; text-align: center;">🛠️ Core Infrastructure & Security</h2>
+
   <h2 style="color: #b91c1c; border-bottom: 1px solid #fca5a5; padding-bottom: 8px; margin-top: 40px;"><span style="background: #b91c1c; color: white; border-radius: 4px; padding: 2px 8px; margin-right: 8px; font-size: 0.8em;">6</span> Troubleshooting & Common Fixes</h2>
 
    
 
    
−
   <div style="display: grid; grid-template-columns: repeat(auto-fit, minmax(450px, 1fr)); gap: 25px; margin-bottom: 50px;">
+
   <div style="display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 20px; margin-top: 15px; margin-bottom: 40px;">
 +
    <div style="border: 1px solid #fca5a5; background: #fffdfd; padding: 15px; border-radius: 6px;">
 +
      <h4 style="margin: 0 0 8px 0; color: #b91c1c;">🌐 Portal Disruption (Windows)</h4>
 +
      <p style="margin: 0; font-size: 0.9em; color: #444;">If the browser landing screen fails to initialize automatically upon manual login connection, explicitly force traffic generation by typing any unencrypted, legacy HTTP domain (e.g., <code>http://neverssl.com</code>) to force gateway redirection.</p>
 +
    </div>
 
      
 
      
−
     <div style="background: #ffffff; border: 1px solid #e2e8f0; border-radius: 8px; padding: 20px; display: flex; gap: 15px; align-items: flex-start; box-shadow: 0 2px 4px rgba(0,0,0,0.02);">
+
     <div style="border: 1px solid #fca5a5; background: #fffdfd; padding: 15px; border-radius: 6px;">
−
      <div style="font-size: 2em; background: #f0fdf4; padding: 10px; border-radius: 8px; line-height: 1;">🛡️</div>
+
       <h4 style="margin: 0 0 8px 0; color: #b91c1c;">📞 Need IT HelpDesk Escalation?</h4>
−
       <div>
+
      <p style="margin: 0; font-size: 0.9em; color: #444;">
−
        <h4 style="margin: 0 0 8px 0; color: #002D62; font-size: 1.1em;">Information Security & Compliance</h4>
+
        <strong>📧 Internal Email:</strong> [mailto:[email protected] [email protected]]<br>
−
        <ul style="padding-left: 20px; margin: 0; line-height: 1.8;">
+
        <strong>☎️ Landline / VOIP:</strong> 0120-7170105 / Ext. 411<br>
−
          <li>[[Setting up Multi-Factor Authentication (MFA)]]</li>
+
         <strong>📍 Desk Location:</strong> Central Library, Ground Floor
−
          <li>[[Reporting Phishing and Suspicious Emails]]</li>
+
       </p>
−
          <li>[[Data Classification & Policy Compliance]]</li>
 
−
         </ul>
 
−
       </div>
 
 
     </div>
 
     </div>
−
 
−
    <div style="background: #ffffff; border: 1px solid #e2e8f0; border-radius: 8px; padding: 20px; display: flex; gap: 15px; align-items: flex-start; box-shadow: 0 2px 4px rgba(0,0,0,0.02);">
 
−
      <div style="font-size: 2em; background: #eff6ff; padding: 10px; border-radius: 8px; line-height: 1;">🌐</div>
 
−
      <div>
 
−
        <h4 style="margin: 0 0 8px 0; color: #002D62; font-size: 1.1em;">Infrastructure & Assets</h4>
 
−
        <ul style="padding-left: 20px; margin: 0; line-height: 1.8;">
 
−
          <li>[[Campus Telephony & VoIP Guide]]</li>
 
−
          <li>[[Hardware Procurement Recommended Specs]]</li>
 
−
          <li>[[Laptop Repair & Loaner Device Policy]]</li>
 
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Revision as of 07:14, 22 May 2026

University Wi-Fi Configuration & Access Guide

Step-by-step wireless network setup for Students, Faculty, Guests, and Researchers.

1 Overview of Campus Wireless Networks

The university provides three primary wireless networks to ensure seamless connectivity. Use the table below to identify the correct network for your needs.

<thead> </thead> <tbody> </tbody>
SSID Name Target Audience Primary Authentication Method
Student Enrolled Students & Faculty NetID and Password (802.1X/EAP)
GUEST Visitors and University Guests Self-registration & Sponsor Approval
eduroam Traveling Students and Researchers Institutional Credentials (Global Roaming)
   💡 Mandatory Step for All Networks: Connecting to the Wi-Fi SSID is only the first step. Across all platforms, you must open a web browser (Safari, Chrome, Edge) and enter your credentials to clear the university gateway/captive portal to gain full internet access.

2 Student Wi-Fi Configuration ("Student" SSID)

🤖 Android Devices

Navigate to Wi-Fi settings, select the Student SSID, and enter the following parameters:

       ⚠️ Critical: You must turn off Private DNS in your connection/network settings to avoid domain resolution errors. Set MAC address type to Phone MAC.
EAP Method:PEAP
Phase 2 Authentication:MSCHAPV2
CA Certificate:Use system certificates
Online Certificate Status:Don't validate
Domain:snu.in
Identity:Your NetID username (e.g., ab123)
Password:Your NetID password

🍏 Apple iOS / iPadOS

  1. Open Settings and select Wi-Fi.
  2. Select Student from the list of available networks.
  3. Enter your NetID and Password and tap Join.
  4. A certificate prompt will appear; you must tap Trust to proceed.
  5. Launch the Safari browser and re-enter your credentials at the redirect page to clear the gateway.

💻 Apple macOS

  1. Click the Wi-Fi / AirPort icon in the upper-right menu bar.
  2. Select the Student Wi-Fi access point.
  3. Enter your NetID credentials in the pop-up box and click Join.
  4. Open your web browser to finish portal web authentication.

🪟 Windows Manual 802.1X Setup

Follow these steps precisely to manually configure the advanced secure enterprise profile:

  1. Click the Wi-Fi network icon on the taskbar, right-click it, and select Open Network and Sharing Center.
  2. Click Set up a new connection or network → Choose Manually connect to a wireless network, then click Next.
  3. Network Name: Student | Security type: WPA2-Enterprise.
  4. Click Change connection settings and navigate to the Security tab.
  5. Click Settings (next to network authentication method) and uncheck "Verify the server's identity by validating the certificate."
  6. Click Configure (under Authentication Method) and uncheck "Automatically use my Windows logon name." Click OK.
  7. Return to the Security tab, click Advanced settings, check Specify authentication mode, and set it to User Authentication.
  8. Click Save Credentials, type your NetID & password, and click Save. (Skipping this will result in constant disconnects).
  9. Connect to the Student network from your normal bar network tray. Open a browser if the authentication pop-up does not automatically prompt.

🐧 Ubuntu Linux

  1. Click the network manager icon on the top panel and select Student.
  2. Set Authentication field to Protected EAP (PEAP).
  3. Leave inner authentication as MSCHAPv2, enter your NetID credentials, and click Connect.
  4. When the certificate warning appears, select Don't warn me again and click Ignore.
  5. Open your browser to execute final portal routing.

3 Guest Wi-Fi Access ("GUEST" SSID)

📱 Registration Workflow

  1. Connect to the GUEST wireless network.
  2. Click "Sign into network" or open a browser to reach the Self-Registration page.
  3. Fill out your legal personal details and submit.

🔑 Credentials & Login

  • Username: Your registered mobile number.
  • Password: Dispatched via automated SMS/Email.
   🚫 Crucial Restriction: The login portal button remains disabled until your internal university sponsor confirms your request. Do not attempt access until the SMS text arrives.

4 Information for Hosts & Sponsors

University staff or faculty members must authorize guest access requests through the following automated workflow:

1. Notification: Watch out for an automated alert system message from [email protected].

2. Subject Format: Wireless access request from [Guest Email Address]

3. Action: Click the secure "Click here" hyperlinked text string inside the body to reach the verification console panel, then click Confirm or Reject.

5 Eduroam (Global Educational Roaming)

Eduroam is a secure, international roaming service developed for the research and higher education community. It allows students, researchers, and staff from participating institutions to obtain internet connectivity across campus and when visiting other participating institutions worldwide using their home university credentials.

   🔒 Security Warning: While using eduroam locally or abroad, you are strictly bound by the data security policies and firewall configurations of the host/visited institution. Content filtering might differ considerably from your home network configurations.

6 Troubleshooting & Common Fixes

🌐 Portal Disruption (Windows)

If the browser landing screen fails to initialize automatically upon manual login connection, explicitly force traffic generation by typing any unencrypted, legacy HTTP domain (e.g., http://neverssl.com) to force gateway redirection.

📞 Need IT HelpDesk Escalation?

📧 Internal Email: [email protected]
☎️ Landline / VOIP: 0120-7170105 / Ext. 411
📍 Desk Location: Central Library, Ground Floor

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