Difference between revisions of "Index page"

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<nowiki>__NOTOC__</nowiki> <nowiki>__NOEDITSECTION__</nowiki> {| class="wikitable" style="width:100%; border:none; background:none; margin:0;" |- | colspan="3" style="background:#003366; color:#ffffff; padding:20px; text-align:center; border-radius:4px;" | <span class="hljs-tag"><<span class="hljs-name">h1</span> <span class="hljs-attr">style</span>=<span class="hljs-string">"color:#ffffff; margin:0;"</span>></span>Shiv Nadar University IT Support Portal<span class="hljs-tag"></<span class="hljs-name">h1</span>></span> <span class="hljs-tag"><<span class="hljs-name">p</span> <span class="hljs-attr">style</span>=<span class="hljs-string">"margin:5px 0 0 0;"</span>></span>Your central resource for NetID, Campus Wi-Fi, LMS, and Enterprise Systems<span class="hljs-tag"></<span class="hljs-name">p</span>></span> | |- | colspan="3" style="background:#fff3cd; color:#856404; border:1px solid #ffeeba; padding:12px; border-radius:4px; margin-top:10px;" | <nowiki>'''</nowiki>⚠️ System Alert:<nowiki>'''</nowiki> Blackboard LMS and PeopleSoft ERP will undergo routine maintenance this Saturday from 11:00 PM to Sunday 3:00 AM. Plan your assignments accordingly. |- | width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" | === 🎓 Student Hub === * <nowiki>[[NetID Activation & Password Reset]]</nowiki> * <nowiki>[[Connecting to SNU-Secure Wi-Fi]]</nowiki> * <nowiki>[[Hostel IoT & Gaming Device Setup]]</nowiki> * <nowiki>[[Blackboard LMS Guide for Students]]</nowiki> * <nowiki>[[PeopleSoft Student Portal Support]]</nowiki> * <nowiki>[[Campus Printing via PaperCut]]</nowiki> | width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" | === 📝 Faculty & Staff Hub === * <nowiki>[[Classroom AV & Hybrid Teaching Guide]]</nowiki> * <nowiki>[[PeopleSoft HR & Finance Portals]]</nowiki> * <nowiki>[[Microsoft Teams & M365 Setup]]</nowiki> * <nowiki>[[VPN Remote Access (FortiClient)]]</nowiki> * <nowiki>[[Software Licensing & MATLAB Keys]]</nowiki> * <nowiki>[[Guest Wi-Fi Coupon Generation]]</nowiki> | width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" | === 🚨 Need Immediate Help? === * <nowiki>'''</nowiki>IT Help Desk Location:<nowiki>'''</nowiki> Central Library, Ground Floor * <nowiki>'''</nowiki>Intercom Extension:<nowiki>'''</nowiki> Ext. 411 / 412 * <nowiki>'''</nowiki>Email Support:<nowiki>'''</nowiki> <nowiki>[mailto:[email protected] [email protected]]</nowiki> * <nowiki>'''</nowiki>Raise a Ticket:<nowiki>'''</nowiki> <nowiki>[https://itsupport.snu.edu.in SNU IT Helpdesk Portal]</nowiki> * <nowiki>'''</nowiki>Operating Hours:<nowiki>'''</nowiki> Mon-Sat: 09:00 AM - 06:00 PM |} --- === 🛠️ Core Infrastructure & Security Categories === {| class="wikitable" style="width:100%; border:none; background:none;" |- | width="50%" style="border:1px solid #dee2e6; padding:12px;" | <nowiki>'''</nowiki><nowiki>[[File:Lock-icon.png|32px|vertical-align=middle]]</nowiki> Information Security<nowiki>'''</nowiki> * <nowiki>[[Setting up Multi-Factor Authentication (MFA)]]</nowiki> * <nowiki>[[Reporting Phishing and Suspicious Emails]]</nowiki> * <nowiki>[[Data Classification & Policy Compliance]]</nowiki> | width="50%" style="border:1px solid #dee2e6; padding:12px;" | <nowiki>'''</nowiki><nowiki>[[File:Network-icon.png|32px|vertical-align=middle]]</nowiki> Infrastructure & Assets<nowiki>'''</nowiki> * <nowiki>[[Campus Telephony & VoIP Guide]]</nowiki> * <nowiki>[[Hardware Procurement Recommended Specs]]</nowiki> * <nowiki>[[Laptop Repair & Loaner Device Policy]]</nowiki> |}
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__NOTOC__ __NOEDITSECTION__
 +
{| class="wikitable" style="width:100%; border:none; background:none; margin:0;"
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|-
 +
| colspan="3" style="background:#003366; color:#ffffff; padding:20px; text-align:center; border-radius:4px;" |
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<h1 style="color:#ffffff; margin:0;">Shiv Nadar University IT Support Portal</h1>
 +
<p style="margin:5px 0 0 0;">Your central resource for NetID, Campus Wi-Fi, LMS, and Enterprise Systems</p>
 +
|
 +
|-
 +
| colspan="3" style="background:#fff3cd; color:#856404; border:1px solid #ffeeba; padding:12px; border-radius:4px; margin-top:10px;" |
 +
'''⚠️ System Alert:''' Blackboard LMS and PeopleSoft ERP will undergo routine maintenance this Saturday from 11:00 PM to Sunday 3:00 AM. Plan your assignments accordingly.
 +
|-
 +
| width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" |
 +
=== 🎓 Student Hub ===
 +
* [[NetID Activation & Password Reset]]
 +
* [[Connecting to SNU-Secure Wi-Fi]]
 +
* [[Hostel IoT & Gaming Device Setup]]
 +
* [[Blackboard LMS Guide for Students]]
 +
* [[PeopleSoft Student Portal Support]]
 +
* [[Campus Printing via PaperCut]]
 +
| width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" |
 +
=== 📝 Faculty & Staff Hub ===
 +
* [[Classroom AV & Hybrid Teaching Guide]]
 +
* [[PeopleSoft HR & Finance Portals]]
 +
* [[Microsoft Teams & M365 Setup]]
 +
* [[VPN Remote Access (FortiClient)]]
 +
* [[Software Licensing & MATLAB Keys]]
 +
* [[Guest Wi-Fi Coupon Generation]]
 +
| width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" |
 +
=== 🚨 Need Immediate Help? ===
 +
* '''IT Help Desk Location:''' Central Library, Ground Floor
 +
* '''Intercom Extension:''' Ext. 411 / 412
 +
* '''Email Support:''' [mailto:[email protected] [email protected]]
 +
* '''Raise a Ticket:''' [https://itsupport.snu.edu.in SNU IT Helpdesk Portal]
 +
* '''Operating Hours:''' Mon-Sat: 09:00 AM - 06:00 PM
 +
|}
 +
 
 +
---
 +
=== 🛠️ Core Infrastructure & Security Categories ===
 +
{| class="wikitable" style="width:100%; border:none; background:none;"
 +
|-
 +
| width="50%" style="border:1px solid #dee2e6; padding:12px;" |
 +
'''[[File:Lock-icon.png|32px|vertical-align=middle]] Information Security'''
 +
* [[Setting up Multi-Factor Authentication (MFA)]]
 +
* [[Reporting Phishing and Suspicious Emails]]
 +
* [[Data Classification & Policy Compliance]]
 +
| width="50%" style="border:1px solid #dee2e6; padding:12px;" |
 +
'''[[File:Network-icon.png|32px|vertical-align=middle]] Infrastructure & Assets'''
 +
* [[Campus Telephony & VoIP Guide]]
 +
* [[Hardware Procurement Recommended Specs]]
 +
* [[Laptop Repair & Loaner Device Policy]]
 +
|}

Revision as of 07:03, 22 May 2026

Shiv Nadar University IT Support Portal

Your central resource for NetID, Campus Wi-Fi, LMS, and Enterprise Systems

⚠️ System Alert: Blackboard LMS and PeopleSoft ERP will undergo routine maintenance this Saturday from 11:00 PM to Sunday 3:00 AM. Plan your assignments accordingly.

🎓 Student Hub

📝 Faculty & Staff Hub

🚨 Need Immediate Help?

  • IT Help Desk Location: Central Library, Ground Floor
  • Intercom Extension: Ext. 411 / 412
  • Email Support: [email protected]
  • Raise a Ticket: SNU IT Helpdesk Portal
  • Operating Hours: Mon-Sat: 09:00 AM - 06:00 PM

---

🛠️ Core Infrastructure & Security Categories

vertical-align=middle Information Security

vertical-align=middle Infrastructure & Assets