Index page - Revision history

Deepak: new

2026-05-22T07:05:26Z

new

Show changes

Deepak: new

2026-05-22T07:03:23Z

new

Deepak: new

2026-05-22T07:00:49Z

new

New page

<nowiki>__NOTOC__</nowiki> <nowiki>__NOEDITSECTION__</nowiki> {| class="wikitable" style="width:100%; border:none; background:none; margin:0;" |- | colspan="3" style="background:#003366; color:#ffffff; padding:20px; text-align:center; border-radius:4px;" | <h1 style="color:#ffffff; margin:0;">Shiv Nadar University IT Support Portal</h1> <p style="margin:5px 0 0 0;">Your central resource for NetID, Campus Wi-Fi, LMS, and Enterprise Systems</p> | |- | colspan="3" style="background:#fff3cd; color:#856404; border:1px solid #ffeeba; padding:12px; border-radius:4px; margin-top:10px;" | <nowiki>'''</nowiki>⚠️ System Alert:<nowiki>'''</nowiki> Blackboard LMS and PeopleSoft ERP will undergo routine maintenance this Saturday from 11:00 PM to Sunday 3:00 AM. Plan your assignments accordingly. |- | width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" | === 🎓 Student Hub === * <nowiki>[[NetID Activation & Password Reset]]</nowiki> * <nowiki>[[Connecting to SNU-Secure Wi-Fi]]</nowiki> * <nowiki>[[Hostel IoT & Gaming Device Setup]]</nowiki> * <nowiki>[[Blackboard LMS Guide for Students]]</nowiki> * <nowiki>[[PeopleSoft Student Portal Support]]</nowiki> * <nowiki>[[Campus Printing via PaperCut]]</nowiki> | width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" | === 📝 Faculty & Staff Hub === * <nowiki>[[Classroom AV & Hybrid Teaching Guide]]</nowiki> * <nowiki>[[PeopleSoft HR & Finance Portals]]</nowiki> * <nowiki>[[Microsoft Teams & M365 Setup]]</nowiki> * <nowiki>[[VPN Remote Access (FortiClient)]]</nowiki> * <nowiki>[[Software Licensing & MATLAB Keys]]</nowiki> * <nowiki>[[Guest Wi-Fi Coupon Generation]]</nowiki> | width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" | === 🚨 Need Immediate Help? === * <nowiki>'''</nowiki>IT Help Desk Location:<nowiki>'''</nowiki> Central Library, Ground Floor * <nowiki>'''</nowiki>Intercom Extension:<nowiki>'''</nowiki> Ext. 411 / 412 * <nowiki>'''</nowiki>Email Support:<nowiki>'''</nowiki> <nowiki>[mailto:ithelpdesk@snu.edu.in ithelpdesk@snu.edu.in]</nowiki> * <nowiki>'''</nowiki>Raise a Ticket:<nowiki>'''</nowiki> <nowiki>[https://itsupport.snu.edu.in SNU IT Helpdesk Portal]</nowiki> * <nowiki>'''</nowiki>Operating Hours:<nowiki>'''</nowiki> Mon-Sat: 09:00 AM - 06:00 PM |} --- === 🛠️ Core Infrastructure & Security Categories === {| class="wikitable" style="width:100%; border:none; background:none;" |- | width="50%" style="border:1px solid #dee2e6; padding:12px;" | <nowiki>'''</nowiki><nowiki>[[File:Lock-icon.png|32px|vertical-align=middle]]</nowiki> Information Security<nowiki>'''</nowiki> * <nowiki>[[Setting up Multi-Factor Authentication (MFA)]]</nowiki> * <nowiki>[[Reporting Phishing and Suspicious Emails]]</nowiki> * <nowiki>[[Data Classification & Policy Compliance]]</nowiki> | width="50%" style="border:1px solid #dee2e6; padding:12px;" | <nowiki>'''</nowiki><nowiki>[[File:Network-icon.png|32px|vertical-align=middle]]</nowiki> Infrastructure & Assets<nowiki>'''</nowiki> * <nowiki>[[Campus Telephony & VoIP Guide]]</nowiki> * <nowiki>[[Hardware Procurement Recommended Specs]]</nowiki> * <nowiki>[[Laptop Repair & Loaner Device Policy]]</nowiki> |}

← Older revision		Revision as of 07:03, 22 May 2026
Line 1:		Line 1:
−	~~<nowiki>~~__NOTOC__~~</nowiki> <nowiki>~~__NOEDITSECTION__~~</nowiki>~~ {\| class="wikitable" style="width:100%; border:none; background:none; margin:0;" \|- \| colspan="3" style="background:#003366; color:#ffffff; padding:20px; text-align:center; border-radius:4px;" \| <~~span class="hljs-tag"><<span class="hljs-name">~~h1~~</span> <span class="hljs-attr">~~style~~</span>=<span class~~=~~"hljs-string">~~"color:#ffffff; margin:0;"~~</span>></span~~>Shiv Nadar University IT Support Portal~~<span class="hljs-tag">~~</~~<span class="hljs-name">~~h1~~</span>></span> <span class="hljs-tag"~~><~~<span class="hljs-name">~~p~~</span> <span class="hljs-attr">~~style~~</span>=<span class~~=~~"hljs-string">~~"margin:5px 0 0 0;"~~</span>></span~~>Your central resource for NetID, Campus Wi-Fi, LMS, and Enterprise Systems~~<span class="hljs-tag">~~</~~<span class="hljs-name">~~p~~</span>></span~~> \| \|- \| colspan="3" style="background:#fff3cd; color:#856404; border:1px solid #ffeeba; padding:12px; border-radius:4px; margin-top:10px;" \| ~~<nowiki>~~'''~~</nowiki>~~⚠️ System Alert:~~<nowiki>~~'''~~</nowiki>~~ Blackboard LMS and PeopleSoft ERP will undergo routine maintenance this Saturday from 11:00 PM to Sunday 3:00 AM. Plan your assignments accordingly. \|- \| width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" \| === 🎓 Student Hub === * ~~<nowiki>~~[[NetID Activation & Password Reset]]~~</nowiki>~~ * ~~<nowiki>~~[[Connecting to SNU-Secure Wi-Fi]]~~</nowiki>~~ * ~~<nowiki>~~[[Hostel IoT & Gaming Device Setup]]~~</nowiki>~~ * ~~<nowiki>~~[[Blackboard LMS Guide for Students]]~~</nowiki>~~ * ~~<nowiki>~~[[PeopleSoft Student Portal Support]]~~</nowiki>~~ * ~~<nowiki>~~[[Campus Printing via PaperCut]]~~</nowiki>~~ \| width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" \| === 📝 Faculty & Staff Hub === * ~~<nowiki>~~[[Classroom AV & Hybrid Teaching Guide]]~~</nowiki>~~ * ~~<nowiki>~~[[PeopleSoft HR & Finance Portals]]~~</nowiki>~~ * ~~<nowiki>~~[[Microsoft Teams & M365 Setup]]~~</nowiki>~~ * ~~<nowiki>~~[[VPN Remote Access (FortiClient)]]~~</nowiki>~~ * ~~<nowiki>~~[[Software Licensing & MATLAB Keys]]~~</nowiki>~~ * ~~<nowiki>~~[[Guest Wi-Fi Coupon Generation]]~~</nowiki>~~ \| width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" \| === 🚨 Need Immediate Help? === * ~~<nowiki>~~'''~~</nowiki>~~IT Help Desk Location:~~<nowiki>~~'''~~</nowiki>~~ Central Library, Ground Floor * ~~<nowiki>~~'''~~</nowiki>~~Intercom Extension:~~<nowiki>~~'''~~</nowiki>~~ Ext. 411 / 412 * ~~<nowiki>~~'''~~</nowiki>~~Email Support:~~<nowiki>~~'''~~</nowiki> <nowiki>~~[mailto:ithelpdesk@snu.edu.in ithelpdesk@snu.edu.in]~~</nowiki>~~ * ~~<nowiki>~~'''~~</nowiki>~~Raise a Ticket:~~<nowiki>~~'''~~</nowiki> <nowiki>~~[https://itsupport.snu.edu.in SNU IT Helpdesk Portal]~~</nowiki>~~ * ~~<nowiki>~~'''~~</nowiki>~~Operating Hours:~~<nowiki>~~'''~~</nowiki>~~ Mon-Sat: 09:00 AM - 06:00 PM \|} --- === 🛠️ Core Infrastructure & Security Categories === {\| class="wikitable" style="width:100%; border:none; background:none;" \|- \| width="50%" style="border:1px solid #dee2e6; padding:12px;" \| ~~<nowiki>~~'''~~</nowiki><nowiki>~~[[File:Lock-icon.png\|32px\|vertical-align=middle]]~~</nowiki>~~ Information Security~~<nowiki>~~'''~~</nowiki>~~ * ~~<nowiki>~~[[Setting up Multi-Factor Authentication (MFA)]]~~</nowiki>~~ * ~~<nowiki>~~[[Reporting Phishing and Suspicious Emails]]~~</nowiki>~~ * ~~<nowiki>~~[[Data Classification & Policy Compliance]]~~</nowiki>~~ \| width="50%" style="border:1px solid #dee2e6; padding:12px;" \| ~~<nowiki>~~'''~~</nowiki><nowiki>~~[[File:Network-icon.png\|32px\|vertical-align=middle]]~~</nowiki>~~ Infrastructure & Assets~~<nowiki>~~'''~~</nowiki>~~ * ~~<nowiki>~~[[Campus Telephony & VoIP Guide]]~~</nowiki>~~ * ~~<nowiki>~~[[Hardware Procurement Recommended Specs]]~~</nowiki>~~ * ~~<nowiki>~~[[Laptop Repair & Loaner Device Policy]]~~</nowiki>~~ \|}	+	__NOTOC__ __NOEDITSECTION__
		+	{\| class="wikitable" style="width:100%; border:none; background:none; margin:0;"
		+	\|-
		+	\| colspan="3" style="background:#003366; color:#ffffff; padding:20px; text-align:center; border-radius:4px;" \|
		+	<h1 style="color:#ffffff; margin:0;">Shiv Nadar University IT Support Portal</h1>
		+	<p style="margin:5px 0 0 0;">Your central resource for NetID, Campus Wi-Fi, LMS, and Enterprise Systems</p>
		+	\|
		+	\|-
		+	\| colspan="3" style="background:#fff3cd; color:#856404; border:1px solid #ffeeba; padding:12px; border-radius:4px; margin-top:10px;" \|
		+	'''⚠️ System Alert:''' Blackboard LMS and PeopleSoft ERP will undergo routine maintenance this Saturday from 11:00 PM to Sunday 3:00 AM. Plan your assignments accordingly.
		+	\|-
		+	\| width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" \|
		+	=== 🎓 Student Hub ===
		+	* [[NetID Activation & Password Reset]]
		+	* [[Connecting to SNU-Secure Wi-Fi]]
		+	* [[Hostel IoT & Gaming Device Setup]]
		+	* [[Blackboard LMS Guide for Students]]
		+	* [[PeopleSoft Student Portal Support]]
		+	* [[Campus Printing via PaperCut]]
		+	\| width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" \|
		+	=== 📝 Faculty & Staff Hub ===
		+	* [[Classroom AV & Hybrid Teaching Guide]]
		+	* [[PeopleSoft HR & Finance Portals]]
		+	* [[Microsoft Teams & M365 Setup]]
		+	* [[VPN Remote Access (FortiClient)]]
		+	* [[Software Licensing & MATLAB Keys]]
		+	* [[Guest Wi-Fi Coupon Generation]]
		+	\| width="33%" style="vertical-align:top; background:#f8f9fa; border:1px solid #dee2e6; padding:15px; border-radius:4px;" \|
		+	=== 🚨 Need Immediate Help? ===
		+	* '''IT Help Desk Location:''' Central Library, Ground Floor
		+	* '''Intercom Extension:''' Ext. 411 / 412
		+	* '''Email Support:''' [mailto:ithelpdesk@snu.edu.in ithelpdesk@snu.edu.in]
		+	* '''Raise a Ticket:''' [https://itsupport.snu.edu.in SNU IT Helpdesk Portal]
		+	* '''Operating Hours:''' Mon-Sat: 09:00 AM - 06:00 PM
		+	\|}
		+
		+	---
		+	=== 🛠️ Core Infrastructure & Security Categories ===
		+	{\| class="wikitable" style="width:100%; border:none; background:none;"
		+	\|-
		+	\| width="50%" style="border:1px solid #dee2e6; padding:12px;" \|
		+	'''[[File:Lock-icon.png\|32px\|vertical-align=middle]] Information Security'''
		+	* [[Setting up Multi-Factor Authentication (MFA)]]
		+	* [[Reporting Phishing and Suspicious Emails]]
		+	* [[Data Classification & Policy Compliance]]
		+	\| width="50%" style="border:1px solid #dee2e6; padding:12px;" \|
		+	'''[[File:Network-icon.png\|32px\|vertical-align=middle]] Infrastructure & Assets'''
		+	* [[Campus Telephony & VoIP Guide]]
		+	* [[Hardware Procurement Recommended Specs]]
		+	* [[Laptop Repair & Loaner Device Policy]]
		+	\|}